Our Audit Services
Choose the audit that matches your business challenge. Each service delivers clear findings and practical recommendations.
Operational Audit
A deep review of how work moves from start to finish. We identify delays, rework, and failure points that cost you time and money.
We review:
- Process flow and handovers
- Roles, responsibilities, and accountability
- Delays, rework, and common failure points
- Quality checks and consistency
Ideal for:
- Growing teams
- Service delivery businesses
- Operations with recurring errors or missed deadlines
Compliance & Risk Audit
A structured check of obligations and exposure areas relevant to your industry. We help you understand where you stand and what to fix.
We review:
- Policies and day-to-day practice
- Record keeping and approvals
- Staff awareness and training evidence
- Supplier and client commitments
Ideal for:
- Regulated or contract-heavy businesses
- Organisations preparing for external review
- Businesses needing better control and traceability
Financial Controls Audit
This focuses on how approvals, authorisation, and oversight work in practice. Not accounting — but control and governance.
We review:
- Purchase approvals and expense controls
- Segregation of duties
- Supplier onboarding and oversight
- Reporting routines and review cadence
Ideal for:
- Businesses with growing overheads
- Teams with unclear approval paths
- Owners wanting tighter control and fewer surprises
Customer Experience Audit
We measure what customers actually feel — and where things break. From first contact to final delivery, we map the entire journey.
We review:
- Enquiry to delivery journey
- Response times and follow-ups
- Complaint handling and resolution
- Consistency across staff and sites
Ideal for:
- Service-based businesses
- Multi-location operations
- Teams with mixed reviews or repeat complaints
Our proven audit process
Every audit follows a structured approach to ensure consistent, reliable results.
Discovery
Short call to understand your goals and pain points
Audit Plan
Scope, timeline, people involved, evidence list
Review
Interviews, observation, document checks, sampling
Findings
What's working, what's risky, what's slowing you down
Action Plan
Prioritised steps with owners and target dates
Follow-up
Support session to keep progress on track
What you receive
Every audit includes comprehensive documentation and actionable outputs designed for busy business owners.
Ready to see what's really happening?
Book a short call and we'll recommend the right audit scope for your business.